Moving IT-as-a-Service from Conversation to Transformation

first_imgAnyone who thinks of EMC in terms of our storage portfolio won’t be surprised to find out that we typically have about 1,000 storage conversations every quarter through our WW Executive Briefing Center program.But it might surprise you to hear that we are also having about 1,000 customer conversations every quarter on various aspects of private cloud, ITaaS, and overall IT Transformation.And these discussions often get the highest ratings we’ve seen in terms of quality and impact.But we almost always end up with a question rather than an answer: “What are our next steps to help us accelerate our transformation?”And –Is our IT Transformation program ahead or behind the competition?How are we doing against our best-in-class competition?What are the top priorities that will accelerate our progress?It seems the #1 thing mid-size and large enterprises are most interested in is, “How are we doing relative to everyone else?”  It’s human nature—wanting to be better than the other guy. But it’s also driven by the desire to gain a competitive advantage by making IT more relevant to the business.To get to the answers, EMC has an emerging “best practice” that we’ve been sharing with customers for the past several months. It’s a different kind of Executive Briefing that we run either at your site or ours: a half-day working session we’re calling the IT Transformation Workshop. You can learn more about it here.The purpose of the (free) workshop is to share our experiences helping other customers transform their IT models in an effort to help more enterprise IT organizations prioritize their own IT initiatives and accelerate their transformations. It provides a structured review of your readiness to transform at the infrastructure, application, operation, and IT Service Strategy level. The key is in assessing where you are today versus where you want to be, and then comparing that to industry peer benchmarks based on data from about 1,000 customers that we’ve collected across a variety of industries.Here’s how it works:First, prior to the workshop, there’s a simple survey designed to capture your organization’s current level of readiness for delivering IT as a Service along the dimensions of service strategy, infrastructure, applications, and operations. From here, we’ll prepare a benchmark report that shows your current state of readiness against your own target state, as well as industry averages and best-in-class peer groups.Next, during the workshop itself, we’ll use the benchmark results to facilitate an interactive discussion, and then present findings and recommendations.Finally, after the workshop, we’ll generate a report that includes the benchmark data, along with results of the workshop prioritization and recommendations for next steps.Based on some of the workshops we’ve already done, the topic areas will span a fairly broad range, including strategic areas such as:Establishing service-based costing to provide financial transparencyAnalyzing the impact of converged infrastructure on Capex and OpexSegmenting end users to determine best targets for desktop virtualizationTraining developers in modern application development processes and toolsIntegrating management tools with the virtualized environment for greater automationConducting a skills audit to drive career path decisionsThese are just a few recent priorities that we’ve surfaced during workshop sessions. The net result for customers is an action plan with specific recommendations to help make IT more relevant to the business. If you’re interested in learning more—share your comments below and let me know!last_img read more

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Deal Registration from Anywhere, at Any Time with the Dell EMC Partner App

first_imgYou’ve just had a great customer meeting and there’s a major opportunity coming down the pipeline. You want to register the deal right away, but you still have three more client calls to make before returning to the office. You know that if you don’t lock in the opportunity, you could lose out on potential discounts and a preferred partner status…Enter the Dell EMC Partner app, which makes it easy for you to register deals on the go, from almost anywhere and at any time.This intuitive app lets you register a deal, check a deal’s status (won, lost, cancelled) and retrieve supplementary deal status information. With the Dell EMC Partner app, you’ll know immediately the number of days until a deal expires or the stage of active deals (e.g. “qualified 30%”). In addition, the Dell EMC Partner app enables you to be more productive—giving you more time with clients and reducing the amount of time you spend on administrative tasks.Newly Launched The just-launched Dell EMC Partner app (which replaces the Dell PartnerDirect App) makes it easier to register deals on the go. The app will initially be available in 14 countries including USA, Canada, Brazil, Mexico, Australia, UK, Germany, France, India, Philippines, Malaysia, Singapore, Korea, and Japan, The release of this app includes an upgraded authentication method. Simply use your Partner Portal login to access the app—and all of your deals.Some of the features of the Dell EMC Partner app include:Easy Deal Registration – Register a deal with Dell EMC faster. Simply create a deal, add products and submit—all with just a few clicks.Check Deal Status – Monitor the status of your deals right from the app; and receive alerts when a deal is about to expire.Save Draft Deals – The app enables you to create a deal draft and then submit to Dell EMC only when you are ready. Within the app, you can take notes, enter deal info, add products and save as a draft.Download the Dell EMC Partner App TodayThe Dell EMC Partner app is available for iOS, Android and Windows smartphones, as well as for Apple iPad.Download the updated Dell EMC Partner app User GuideEnglishJapaneseKoreanStart saving time. Use the Dell EMC Partner app to register your deals from almost anywhere, at any time.last_img read more

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Tales of Transformations: New Belgium Races to Win

first_imgWhat do you think about when you see a huge wooden keg full of tasty craft beer? A nice evening on the porch with friends? Well, Travis Morrison, IT Director, and Erin Williams, Sr. Systems Engineer, from New Belgium Brewery, see access and data points, laden with sensors, providing them what they need to know to keep their production line running smoothly.As the 4th largest craft brewer in the US, New Belgium relies on technology as a crucial component of operations. To transform their IT infrastructure, they partnered with Dell EMC and VMware to adopt a hyperconverged solution.Learn how Travis and Erin are enabling New Belgium’s employees to use data to make better business decisions (and even tastier beer). Here is their Tale of Transformation:While machines are crunching the numbers, people get to taste new craft beers, and New Belgium serves happy customers. It’s a win-win-win situation for all.Are you ready to transform your IT? Then learn how Dell Technologies can help you here.last_img read more

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Fire at Romanian hospital treating virus patients kills 5

first_imgBUCHAREST, Romania (AP) — Authorities in Romania say a fire at a key hospital in Bucharest that also treats COVID-19 patients has killed at least five people. The fire broke out early on Friday on the ground floor of the hospital. The blaze forced the evacuation of more than 100 people. An unspecified number of people have been injured before firefighters put out the fire, according to Romanian emergency services. Hours later, charred balconies could be seen at the Matei Bals hospital where health authorities organized the start of the anti-virus vaccination in Romania. The Balkan country of some 19 million people so far has reported more than 700,000 cases and 18,000 deaths.last_img read more

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Judge orders US officials to weigh coal mine’s climate costs

first_imgBILLINGS, Mont. (AP) — A judge says U.S. officials downplayed climate change impacts and other environmental costs from the expansion of a massive coal mine near the Montana-Wyoming border. The judge ruled Wednesday that under former President Donald Trump, officials played up the economic benefits of the Spring Creek Mine expansion but failed to consider the society-wide impacts of climate change. Spring Creek is Montana’s largest coal mine. A representative of Navajo Transitional Energy Company, which owns the mine, said federal officials already met their obligations to review the project. The U.S. Office of Surface Mining was not commenting on the case.last_img read more

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Calls grow for US to rely on rapid tests to fight pandemic

first_imgWASHINGTON (AP) — With President Joe Biden vowing to get younger students back to the classroom by spring, some experts want the U.S. to refocus its COVID-19 testing system less on medical precision than on mass screening that they believe could save hundreds of thousands of lives. As vaccinations slowly ramp up, they say turning to millions more rapid tests that are cheaper and faster but technically less accurate than the predominant genetic tests may improve the chances of identifying sick people during the early days of infection, when they are most contagious. The case for widescale rapid testing is getting a boost from universities and school systems that have used the approach to stay open through the latest waves of the pandemic.last_img read more

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