as long as the hearts of people, the store can naturally become a simple business, because of this, and now many of the stores will be very focused on the attitude of business services. After all, the quality of service has won the hearts of the people, which will be of great help for the later management of the store. In short, if you are a shop owner, you need to remember, warm and good service, is the basis for long-term operation of the store.
business enthusiasm and quality service will also leave a deep impression on customers. In the homogenization of goods at the moment, rely on to attract customers, to give customers a good impression, of course, warm and thoughtful service. Some retailers think that the retail industry is simply buying and selling, hand goods process. Business as long as the quality of goods will be up to improve business. Actually otherwise. The customer in the store to buy things, is to consume, not to account.
business a deadpan zombie like face, let customers too much to handle, good mood immediately and shopping mood which ashes to ashes. Therefore, in the daily operation, the retail business is still warm, smiling service as well, so that customers feel warm and friendly from the heart, easy to allow customers to accept. Moreover, the enthusiasm of high-quality service, will allow customers to remember the store, so as to visit again.
used to have an old customer who went to my store to buy something. She bought a bucket of 5 liters of cooking oil and some fruit. I see the old man with some difficulty, then let her husband for the elderly with cooking oil and fruit, the old man sent home. The old man home, for us not only to my home after profusely, general store to buy things, but also the obligation to do publicity for my shop. As a result, I shop customers more shopping, sales record highs.
so, we should pay attention to their own retail businesses in normal service, try to improve the level of service to customer service so considerate, so you can by virtue of high quality and good service, good impression in the minds of customers, so that customers can remember the store, will be in the days after the shop frequented. There are some retail businesses have begun to realize the importance of service, have to carry out service in the store, such as courier collection, payment of utility fees, welcomed by customers, give customers a good impression, of course, also will enhance sales.
in the current era of almost everything is transparent, "service" has become the major stores operating weapon". Therefore, if you want to let the shop has a better business development, naturally need to let the shop to provide a more enthusiastic and high quality service, which will allow the store to get higher recognition, and thus create a higher wealth.